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Your Digital Nonprofit: The Social Profit Stack

Your donation form? ✅ Under the hood? ❌


Happy Sunday, Reader

Last year, Sarah, a senior fundraiser, thought she had plenty of time.

In her head, Giving Tuesday was weeks away. Year-end campaigns? Months away.

So she focused on other things that needed her attention.

That future appeared. Fast.

She was writing emails an hour before they were due, tweaking donation pages, updating the website, managing data chaos, and staying up too late.

She made it through.

She also made a promise after that: never again.

So the next year rolled around, and she did something completely different.

She started planning in July and prepared like a pro.

As November rolled around, Sarah was able to work on what she did best: engaging with donors.

In today’s edition of the Social Profit Stack, let’s review what’s under the hood to have the best year-end digital fundraising strategy and remove unseen chaos that happens when you’re less than prepared.

The difference? Night and day.

In 2023, Sarah was reacting. In 2024, she was leading.

Starting in July, she ran a tech audit. She started cleaning up her data.

She updated tracking tools like GA4, GTM, and her Meta pixel.

She made sure the donation form wasn’t working against her.

She even tested her donation experience using her phone.

Immediately, she knew she'd avoid that chaos and give herself more room to think and test what worked.

Improve instead of fumble

To actually improve instead of fumbling along, being proactive is always the better approach.

And last year’s lessons? They never have to repeat themselves.

They can be the reason this year becomes your most effective (and least stressful) yet.

Because here’s the thing: Your compelling storytelling, appeals, and donor experiences?

They only work if what’s under the hood is working too.

So here’s a year-end readiness checklist to help you prepare and get your digital wellness into its best shape before launching your year-end campaigns:

  1. Install tracking tools

Your digital strategy is only as strong as your ability to measure it.

Without accurate tracking, you’re guessing, never knowing how or where to enhance the system.

That means double-checking that you’ve installed your Google Tag Manager (GTM) on every page of your website (not only the homepage), that your Meta (Facebook) Pixel is firing on donation actions, and that you’ve set up your GA4 property with proper event tracking.

Add UTM parameters to every campaign link, and schedule a meeting with your marketing or ads team to align your tracking goals across platforms.

2. Set up donation form tracking

Your donation form is (almost) the final stop. But what led donors there?

Tracking form conversions can help you understand what’s working and where you’re leaving money on the table.

Set up GA4 or GTM events to fire when someone completes a donation, and make sure those actions trigger a unique thank-you page (which helps confirm success in reports). If your platform allows, track which source, campaign, or page is driving the gift.

Data doesn’t only inform reports. It has the power to tell better stories.

3. Clean and audit your donor data

If your CRM raises more questions than it answers, it’s not doing its job.

When you enter incorrect data, it leads to mistargeted emails. That personalization you’ve worked hard for is out the window, and your ability to build better donor relationships suffers.

Start with a data export, then check for:

  • Duplicates
  • Outdated contact info
  • Missing fields

Data cleaning is an excellent role to delegate to a student or intern. Be sure to test your forms: Are they syncing with your CRM? Are you adding new donors or subscribers to the right lists?

Ensure the donor reports your team uses are current and scheduled to run on time.

4. Optimize the donor experience

Even the best appeal can fall flat if the donation process is clunky.

Your job is to remove friction, reduce doubt, and keep the path to giving crystal clear.

Start with your donation page: Is the headline compelling? Is the copy donor-focused and emotional? Are there any distractions (like extra links or mixed CTAs)? Ensure the page is mobile-friendly and includes at least one piece of social proof, such as a quote, testimonial, or statistic, to build trust.

And don’t forget the thank-you page: it should feel personal, not robotic.

5. Audit your giving form

Your giving form is one of the most revenue-generating tools in your entire digital toolkit.

If it’s frustrating, outdated, or challenging to use, you’ll lose donors before they ever hit the donate button.

Add (embed) the form directly on your site. Whenever possible, try to avoid using third-party donation pages. Ask for gift frequency (one-time vs. monthly) when you ask for the amount. Use a clean, mobile-friendly gift array. Limit form fields to only what’s necessary. Add an upgrade to encourage recurring gifts and support fast payment options, such as Apple Pay, Google Pay, or PayPal.

These tiny updates will significantly elevate your donor conversion.

Start this week

The truth is, year-end doesn’t have to feel like a 100 metre sprint.

But for now, start here and give your future self the gift of breathing room.

Keep in mind, there are most likely a few more items to add to this list when you look under the hood.

By the time Giving Tuesday rolls around, you won’t be scrambling.

You’ll already be a few steps ahead.

And the best part? Your donors will feel that difference in every email, every story, every moment you invite them to give.

Want to be sure your systems are ready before the silly season begins? Make sure to hit reply and schedule a time with me to review the list for your organization. We'll set you up for the kind of year-end that feels strategic, never chaotic.


Link 💜

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P.S. When you’re ready, let's work together so you can unlock digital fundraising in your shop:

  1. What if every new email subscriber became your next donor? I’ll help you create an automated welcome series of emails that inspires your donors to take immediate action. >> Hit reply to get started.
  2. Is your donation page silently turning away potential supporters? Let’s optimize your nonprofit website and increase donations. Don’t miss out on this chance to boost your fundraising efforts.» Let's connect!

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Thanks for reading this far. See you in two weeks✌🏼

Your Digital Nonprofit: The Social Profit Stack

Every other Sunday, I'll spark ⚡️your nonprofit's online fundraising strategy and deliver the tools you need to succeed. You'll receive an actionable tip and three links to drive donor engagement, deliver the best online experience for your donors, and raise more revenue. Free gift inside! Join us.

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